Privacy Policy

Last Updated: 1/12/2025

Welcome to LG Motors LLC. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and share your data. This Privacy Policy applies to our website www.prosaleauto.com, as well as any in-person or online interactions you have with us.

If you continue to browse and use this website, you are agreeing to comply with our Terms of Use. We respect and comply with EU General Data Protection Regulations (GDPR) and GDPR requirements have become an integral part of our Terms of Use. When using our website, we will collect and store some of your personal information. These Terms of Use will explain why we collect and how we use your personal data. If you still have any questions, or need clarifications regarding the use of your personal information, feel free to contact us via the contact form.

Cookies
Cookies are files stored in your browser with the aim of personalizing your web experience. By accepting our cookie policy, you are agreeing to our use of cookies. We use cookies in order to enhance your browsing experience and receive error reports when you use our website.

Personal information
Personal information we collect from you may include your name, address, e-mail address, phone number, and IP address. We only collect this information when you make a purchase or register in our system and we need this information in order to identify and register you as a customer, confirm your purchase and contact you regarding the use of our product or answer your queries. Your phone number may be used to contact you to confirm your purchase if you have difficulty confirming it by email. We do not share this information with any third parties, and you may rest assured that all of your personal data is safe with us.

Your location
When you browse our website, we may use your IP address to detect your location. We need this information to personalize your experience, particularly when you are using a map search on our site or looking for ads on the Maps. Your location is needed to show you the appropriate location on the Maps and ads in the vicinity of your location. We also use your location to show you the appropriate banners or geo-targeted ads by Google.

System notifications
By using our website, you are giving your consent that you will sometimes receive system notifications to your email address informing you of a successfully added listing, warning you that a listing period is expiring, meaning that your ad will get taken down if you don’t renew it and other types of notifications relating to your activity on the website. The system notifications are designed to serve as reminders or helpful tips enhancing your experience on our website. You cannot opt out of receiving system notifications, and the only way to stop receiving them is to delete your account via my profile page.

By accessing or using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect
Personal Information You Provide. We may collect the following information when you:

Submit contact forms
Apply for financing or a test drive
Schedule service appointments
Sign up for newsletters or promotions

This may include:

Full name
Email address
Phone number
Physical address
Vehicle preferences or trade-in details
Driver’s license or other identification (if required for purchase or financing)

Information Collected Automatically
When you visit our Site, we may automatically collect:

IP address
Device type and browser information
Pages visited and time spent on the site
Referring URL
Cookies and similar tracking technologies
We may also work with third-party analytics providers to help us understand how users interact with our Site.

2. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your personal data only when we have a valid legal basis, including:

Your consent (e.g., for marketing communications)
Performance of a contract (e.g., arranging vehicle financing or service)
Our legitimate interests (e.g., improving our services and marketing)
Compliance with legal obligations
You may withdraw your consent at any time where applicable.

3. How We Use Your Information
We may use your personal information to:

Respond to inquiries and provide customer support
Facilitate vehicle purchases, leases, or financing
Personalize your experience on our Site
Improve our services and Site functionality
Communicate promotional offers (with your consent)
Comply with legal and regulatory requirements

4. Sharing Your Information
We do not sell / Share your personal information. However, we may share your data with:

Law enforcement or regulatory authorities if required by law
If your data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

5. Your Rights Under GDPR and CCPA
Depending on your location, you may have the following rights:

Under GDPR (EEA Residents):
Right to access your personal data
Right to rectify inaccurate information
Right to request erasure of your data
Right to restrict processing
Right to object to processing
Right to data portability
Right to withdraw consent at any time
Under CCPA (California Residents):
Right to know what personal information we’ve collected about you
Right to delete your personal information
Right to opt out of the sale of your personal information (we do not sell your data)
Right to non-discrimination for exercising your privacy rights
To exercise your rights under either regulation, please contact us using the details provided at the end of this policy.

6. Cookies and Tracking Technologies
Our Site uses cookies and similar tools to enhance your browsing experience, analyze traffic, and serve relevant advertisements. You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

We comply with applicable laws regarding cookie use and obtain your consent where required (especially under GDPR).

7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Third-Party Links
Our Site do not contain links to third-party websites. 

9. Children’s Privacy
Our Site is not directed toward individuals under the age of 16, and we do not knowingly collect personal information from minors. If we become aware that a minor has submitted personal data without parental consent, we will take steps to delete the information promptly.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated via email (if applicable) or prominently posted on our Site.

11. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights under GDPR or CCPA, or need further assistance, please contact us:

LG Motors LLC
Address: 4550 Ayers St, Corpus Christi TX 78415
Email: support@prosaleauto.com
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